Terms and conditions

Who we are

This site is operated by THE WISE BRANDS LLC, registered at 11820 Miramar Pkwy, Unit 204, Miramar, FL 33025 (United States), EIN 98-1896488. Contact: info@thewisebrands.io.

Using this site means accepting what's written here. If you don't agree, don't use it.

What we do

We produce advertising for ecommerce brands: angle and avatar research, scripts and briefing, creative production and landing page builds, delivered weekly through a client portal. The exact scope of each engagement —what gets delivered, how much and how often— is agreed in writing before we start.

These terms and your contract

If you've signed a contract with us, that contract wins. What's here is the general framework and the site's terms of use; wherever the two disagree, the signed contract applies.

Sign-up, term and cancellation

We work month to month with no lock-in, unless we've agreed otherwise in writing. The engagement renews on its own each period until one of us gives notice before the next renewal. Fees already paid cover that period's work and aren't refunded pro rata, but everything due for that period still gets delivered.

We can turn down or end an engagement if the product being advertised is illegal, misleading or incompatible with the policies of the platforms it has to run on.

What we need from you

To work we need access and materials: collaborator on your store, read access to your ad account, product information and answers to the questions in the brief. Timelines start once we have all of that; if something's missing, they move. You're responsible for the material you send being yours or licensed to you, and for the claims made about the product being true and provable.

Who owns the work

Once the period's fee is paid, the delivered assets are yours to use in your advertising and your channels, with no time or territory limit. What stays ours is what happens in the kitchen: methodology, templates, working documents and any in-house tools.

We may show the work as part of our portfolio. If you'd rather we didn't, say so in writing and we won't.

Third-party material

When a piece uses music, stock imagery or a model's face, it's licensed for the advertising use we agreed on. If you want to use it somewhere else —TV, billboards, campaigns outside the agreement— tell us first: the license may need extending.

Results

We don't guarantee results, and be wary of anyone who does. What a campaign achieves also depends on your product, your price, your site, your logistics, your budget and whoever runs the ad accounts. The examples and numbers on this site are real cases, not a promise or a typical result.

Confidentiality

What you tell us about your business —numbers, margins, suppliers, strategy— stays between us and is only seen by whoever works on your account. We expect the same for our working documents.

Liability

The site is provided as is, with no guarantee that it will always be available or free of errors. To the extent the law allows, our liability for any claim related to the service is limited to the amount you paid us in the three months before the event behind it, and we're not liable for lost profits or indirect damages. None of this limits liabilities that by law can't be limited.

Third-party links and trademarks

This site mentions and links to third-party services. Their trademarks belong to their owners, and their appearance here doesn't imply any relationship, sponsorship or endorsement on their part.

Governing law

These terms are governed by the laws of the state of New Mexico (United States), where THE WISE BRANDS LLC is incorporated, and any dispute goes to the competent courts of that state. If you're a consumer resident in the European Union, this doesn't take away the protection given to you by the mandatory rules of your country.

Changes

We may update these terms. The version that counts is the one published here, with the date above.